Siobhan McHale is the Executive GM at DuluxGroup, and an expert on activating culture change in an organization. Not only has she written an amazing book on the topic, The Insider’s Guide to Culture Change; but, she also helped drive it first-hand during her tenure at ANZ and her years consulting companies on the topic.
Siobhan and I sat down to talk about:
🎙 Identifying “patterns” in the workplace
🎙 Her four-step process to “activate the culture disruptor” in your business. The steps are Diagnose, Reframe, Break, and Consolidate.
🎙 The best way to ‘diagnose’ patterns in the culture that are driving the wrong behavior, and the output of this step in her process
🎙 What she means by reframing Roles, why is this important to organizational change, and why is reframing important before you get to the next stage
🎙 How companies can break out of deeply embedded patterns and how you know when you’ve broken those patterns
🎙 How to consolidate wins with the culture disruptor and timing before you start to see change in your workplace
An amazing show with a truly amazing thought leader on culture change. Siobhan’s book is a must read whether you’re in HR, a people leader, executive, or in customer experience!
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